Tuesday, October 12, 2010
IFL Incident
An incident in the main energy centre at IFL has resulted in services for area C1 being run on generator. Suite C1 houses our core switches and routers so our core network is currently at risk.
Further information will be provided as soon as we are made aware of the situation.
Further information will be provided as soon as we are made aware of the situation.
Wednesday, October 06, 2010
ADSL Service
A network upgrade yesterday has caused a number of our cisco switches to lock up.
We've replaced 4 switches, but now need one more to complete the process and restore the ADSL services. The last switch should be with us this morning to install and configure.
We've replaced 4 switches, but now need one more to complete the process and restore the ADSL services. The last switch should be with us this morning to install and configure.
Monday, October 04, 2010
4th October Outage
The upgrade to the North Wales circuit appeared to have completed correctly however further investigation revealed that the two core Cisco switches in Manchester had blocked the connections for North Wales post upgrade.
Switch reboots failed to resolve the issue resulting in us having to transport two new switches to Manchester.
As yet we've not had time to pick over the bones of the issue. The Ethernet circuit upgrade should not have caused any issues but the timing of the two events would suggest that they are related.
We'll be meeting with the Fibre providers in a few hours to see if they can shed any light on the event from their side of things.
Switch reboots failed to resolve the issue resulting in us having to transport two new switches to Manchester.
As yet we've not had time to pick over the bones of the issue. The Ethernet circuit upgrade should not have caused any issues but the timing of the two events would suggest that they are related.
We'll be meeting with the Fibre providers in a few hours to see if they can shed any light on the event from their side of things.