Wednesday, October 11, 2006
Email Service Issues.
Recent issues with our mail queue have caused some mails to arrive several hours later than normal. We have been actively monitoring the queue processes and are now in a position to report that there have been no mail backlogs for 48 hours.
We will continue to monitor the situation to ensure that mail delivery is completed as quickly as possible.
We are in the process of reviewing our email services as traditionally they have been provided free of charge or as a bolt on service to hosting or reseller accounts. We are now seeing business users becoming more dependant on their email service than their web site and feel that we must adapt our service levels to reflect the needs of business users. This will almost certainly require changes to our pricing structure but it will allow us to invest further in our current 9 email servers.
# posted by Netserve @ 10:39 AM 
