Thursday, February 08, 2007
Delays on inbound mail
We are currently experiencing a delay to the inboxes for inbound client mail. Mail is sitting on inbound servers, and waiting for the next retry to be passed to the concentrating server to be placed onto the mail backend. We envisage this being completed before 1700hrs today.
After testing a new build of the mail server software in house, going live showed index inconsistencies which in turn were generating high loads. In the interest of not bringing the mail collection system to its knees, common links were terminated with the inbound mail. This has since been reinstated - resolving the problem and closing the outage.
No mail will have been lost or rejected due to this outage.
After testing a new build of the mail server software in house, going live showed index inconsistencies which in turn were generating high loads. In the interest of not bringing the mail collection system to its knees, common links were terminated with the inbound mail. This has since been reinstated - resolving the problem and closing the outage.
No mail will have been lost or rejected due to this outage.
# posted by Netserve @ 4:37 PM 
