Tuesday, January 20, 2009
DNS: Purge with flame
We have had some issue over the past hours with DNS reliability.
We have taken the harsh step of sanity filtering the DNS zone records, removing invalid entries that contain chars outside the scope of [a-z|A-B|0-9|.] within the primary tuples, and with the added inclusions of things like = and : in text records (under 128 chars). The majority of these where in the form of trailing spaces and people putting things like http:// in as a cname.
Clearing these has resulted in a far better DNS platform in terms of throughput and reliability.
Please take this opportunity to check over any domains that are causing you issue today before contacting us with support queries.
We have taken the harsh step of sanity filtering the DNS zone records, removing invalid entries that contain chars outside the scope of [a-z|A-B|0-9|.] within the primary tuples, and with the added inclusions of things like = and : in text records (under 128 chars). The majority of these where in the form of trailing spaces and people putting things like http:// in as a cname.
Clearing these has resulted in a far better DNS platform in terms of throughput and reliability.
Please take this opportunity to check over any domains that are causing you issue today before contacting us with support queries.