Tuesday, February 03, 2009
Mail server issues
We are currently investigating two issues with the mail servers.
1) Possible authentication issue for sending mail
2) Failure of the file server holding pop/imap and webmail.
A reboot is being undertaken of the file server and we are tracing the cause of the authentication issue for sending email.
Further updates to follow.
UPDATE
No issues with mail authentication have been found, inbound and outbound mail are working normally.
The pop/imap/webmail file server is having a disk check performed before we bring it live again. That should be completed shortly.
UPDATE
Mail storage services are all restored and working again. We have identified a single domain that has been mailbombed so are taking steps to reduce the impact of the attack on the mail servers.
All customer mail services should be working normally now.
1) Possible authentication issue for sending mail
2) Failure of the file server holding pop/imap and webmail.
A reboot is being undertaken of the file server and we are tracing the cause of the authentication issue for sending email.
Further updates to follow.
UPDATE
No issues with mail authentication have been found, inbound and outbound mail are working normally.
The pop/imap/webmail file server is having a disk check performed before we bring it live again. That should be completed shortly.
UPDATE
Mail storage services are all restored and working again. We have identified a single domain that has been mailbombed so are taking steps to reduce the impact of the attack on the mail servers.
All customer mail services should be working normally now.
# posted by Netserve @ 11:24 AM 
