Sunday, May 03, 2009
Network Issue
We are currently investigating what appears to be a network issue. Further information will be made available as we have it.
UPDATE
It would appear that we have a rouge AS advertisement being made by an ISP not providing service to us. we are attempting to work through the various channels to have their network management centre correct the issue.
UPDATE
A ticket has been raised with the noc of the ISP concerned we are awaiting the results of their investigations.
UPDATE
The issue has been identified relating to a single upstream provider so engineering are now working to ensure that the fixes are put in place with our supplier network to restore connectivity via that route.
Our network stats are showing working routes via two out of three upstream providers and all of our Manap peering. The faulty connection accounts for approximately 35% of our total capacity, which because of the nature of the fault, is not being re routed to the working connections.
A final update should be available within the next 15 minutes once full service has been restored.
UPDATE
It would appear that we have a rouge AS advertisement being made by an ISP not providing service to us. we are attempting to work through the various channels to have their network management centre correct the issue.
UPDATE
A ticket has been raised with the noc of the ISP concerned we are awaiting the results of their investigations.
UPDATE
The issue has been identified relating to a single upstream provider so engineering are now working to ensure that the fixes are put in place with our supplier network to restore connectivity via that route.
Our network stats are showing working routes via two out of three upstream providers and all of our Manap peering. The faulty connection accounts for approximately 35% of our total capacity, which because of the nature of the fault, is not being re routed to the working connections.
A final update should be available within the next 15 minutes once full service has been restored.
# posted by Netserve @ 5:30 PM 
